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Maintenance and Troubleshooting
102 Runco X-400d/X-450d Installation/Operation Manual
PRE
L
IMINAR
Y
5.2
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the X-400d/X-450d. If the suggested solutions fail to resolve the problem
or if you encounter an issue not described here, please contact Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The projector does not turn
on.
• The projector is not
plugged in, or the AC
outlet is not active.
• The Dimension Digital
Controller is not plugged in
and switched on, or the
AC outlet is not active.
•The remote control
batteries have run out.
• The serial connection from
the Dimension Digital
Controller to the
X-400d/X-450d is
incorrect.
• Ensure that the projector is
plugged in and that the AC
outlet is active.
• Ensure that the Dimension
Digital Controller is
plugged in and switched
on, and that the AC outlet
is active.
• Replace the batteries.
• Ensure that the Pri.
Display Control output
from the Dimension Digital
Controller is properly
connected to the RS-232C
input on the
X-400d/X-450d (see
Figure 3-14).
The projector and Dimension
Digital Controller are both on,
but there is no picture and
on-screen menus do not
appear.
•Lens cover is on.
• Lamp failed to ignite.
• Faulty or incorrect video
connection between the
Dimension Digital
Controller and the
X-400d/X-450d.
• Ensure that the lens cover
is off.
• Ensure that the lamp door
is closed. If it is and the
problem persists, replace
the lamp.
• Ensure that the HDMI
output from the Dimension
Digital Controller is
properly connected to the
PRIMARY input on the
X-400d/X-450d (see
Figure 3-14).
The display is on and menus
appear, but there is no
picture.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check connections from
source component to
Dimension Digital
Controller.
A projected image from a
DVD is split or otherwise
scrambled.
• DVD player is connected
to the Component input
and set to progressive
scan mode.
• Turn off progressive scan
on the DVD player. Or,
connect the DVD player to
the HD1 or HD2 input.
Image geometry is incorrect. • Incorrect aspect ratio
selection.
• Select a different aspect
ratio.
- XtremeProjection™ Series 1
- X-400d and X-450d 1
- Warranty 3
- Important Safety Instructions 7
- Compliance Information 9
- Table of Contents 11
- List of Figures 15
- 1. Introduction 17
- Using This Manual 18
- Description, Features 19
- Introduction 20
- 2. System Overview 21
- Projector 22
- 1 2 3 4 65 7 23
- DC-300 Dimension 24
- Digital Controller 24
- System Overview 25
- Remote Control Unit 28
- X-400d/X-450d Active 32
- 3D Emitter 32
- 3. Installation 33
- Quick Setup 34
- Installation 35
- Considerations 35
- Estimating Throw Distance 36
- Throw Distance (TD) = 36
- Screen width (w) 36
- Ceiling Installation 38
- Floor Installation 38
- Installing the Optional 42
- CineWide Lens Mount 42
- Mounting the 48
- Interconnections 50
- Dimension Digital Controller 51
- Audio Processor/ 52
- Switcher 52
- Secondary Display 52
- (to ctrl. system) 53
- (from ctrl. system) 53
- AutoScope Lens Motor 54
- Notebook Computer 57
- HDMI source 58
- COMPONEN T 59
- VIDEO OUT 59
- Computer 60
- Gaming Console 61
- DVD/DTV STB 61
- Camcorder 62
- Active 3D Emitter 63
- Turning on the Power 64
- Adjusting the Image 66
- Geometry 66
- Installing and 68
- Adjusting the 68
- CineWide Anamorphic 68
- Lens threads into ring 70
- Too Far Right 71
- Too Far Left 71
- Correct position 71
- Too High 72
- Anamorphic Lens (Top View) 73
- Correct Lens Angle 75
- Incorrect Lens Angle 75
- Wrong Position 76
- Correct Position 76
- 4. Operation 77
- 4:3 Image on 81
- 16:9 Display 81
- (Letterbox aspect ratio) 81
- 1080i HDTV Image 82
- 720p HDTV Image 82
- Below Black 84
- 3D Processing 91
- Reverse Eyes 91
- 7 Auto Color Enable 96
- 7 Test Pattern Enable 96
- Operation 100
- Primary Alignment 102
- Input Names 103
- SRC 1 Key 105
- Power Button 114
- Battery Status 114
- LED (Red/Blue) 114
- Lamp Replacement 117
- Troubleshooting Tips 118
- 6. External Control 121
- External Control 122
- Table 6-1. Serial Commands 123
- DBO R/W Yes -100 100 No 125
- DGO R/W Yes -100 100 No 126
- DRO R/W Yes -100 100 No 126
- IBO R/W Yes -32 32 No 127
- IGO R/W Yes -32 32 No 128
- IRO R/W Yes -32 32 No 129
- SHO R/W Yes -50 50 No 134
- (VSH+) or (VSH-) to 137
- (ZOM+) or (ZOM-) to 137
- Using Discrete IR 138
- (Standard Mode) 139
- (Standard Mode) (continued) 140
- (Extended Mode) 142
- Controller 143
- (continued) 144
- 7. Specifications 145
- Dimension Digital 148
- Specifications 148
- Supported Timings 150
- X-400d/X-450d 154
- Dimensions 154
- 020-1203-00 Rev. A 156
- September 2012 156
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