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Maintenance and Troubleshooting
102 D-73d Series Installation/Operation Manual
Images from an HDMI source
do not display.
• The resolution and
frequency of the video
card in the computer are
not compatible with the
D-73d.
• EDID compatibility issue.
• HDMI cable from source to
Dimension Digital
Controller is either
defective or too long.
• Select a compatible
resolution and vertical
frequency (refer to
Supported Timings on
page 130).
• Set HDMI EDID Extension
to “Off” (refer to HDMI
EDID Extension on
page 95).
• Try a known-good and/or
shorter HDMI cable.
Video from an HDMI source
lags behind audio.
• Refer to Audio/Video
Synchronization Issues
on page 29.
• Use an external A/V
receiver with audio delay
capability to synchronize
the audio signal with the
video signal.
The image is too large or too
small.
• Image size needs
adjusting.
• Adjust the image size
(refer to Input Position on
page 76).
When displaying 3D content,
crosstalk or “ghosting” can be
seen — that is, the left eye is
perceiving some of what the
right eye should be seeing or
vice versa.
• Primary and Secondary
images are not properly
aligned.
• Rear-projection installation
uses second-surface
mirrors that are producing
faint, secondary
reflections.
• Screen is not
3D-compatible (refer to
Choosing A Screen on
page 24).
• Refer to Power-Up
Sequence and Optical
Alignment Procedure on
page 51.
• Always use first-surface
mirrors in your
rear-projection installation.
• Install a 3D-compatible
screen.
AutoScope lens motor
doesn’t work.
• The motor is not plugged
in or the AC outlet is not
active.
• The motor is not
connected to the trigger
output on the projector.
• Ensure that the motor is
plugged in and that the AC
outlet is active.
• Check the trigger
connection between the
lens motor and projector
(Figure 3-8).
Table 5-1. Troubleshooting Chart (continued)
Symptom Possible Cause(s) Solution
- 3Dimension™ Series 1
- Warranty 3
- Important Safety Instructions 7
- Compliance Information 9
- Table of Contents 11
- List of Figures 15
- 1. Introduction 17
- Using This Manual 18
- Description, Features 19
- Introduction 20
- 2. System Overview 23
- Projector 24
- System Overview 25
- D-73d Remote Control 31
- 3. Installation 37
- Quick Setup 38
- Installation 39
- Considerations 39
- Estimating Throw Distance 40
- Throw Distance (TD) = 40
- Screen width (w) 40
- Ceiling Installation 42
- Floor Installation 42
- 3.0 in. (76.2 mm) 46
- Clearance 46
- Installing the 47
- Optional Anamorphic 47
- Lens Mount 47
- Mounting the D-73d 52
- Mounting the 53
- Interconnections 54
- SECONDARY 55
- Audio Processor/ 56
- Switcher 56
- Secondary Display 56
- Control System 57
- AutoScope Lens Motor 58
- Notebook Computer 61
- HDMI source 62
- COMPONEN T 63
- VIDEO OUT 63
- RGB Camcorder 64
- Gaming Console 65
- DVD/DTV STB 65
- Power-Up Sequence 67
- Alignment Procedure 67
- 16:9 1080i/60 70
- Correct Lens Angle 76
- Incorrect Lens Angle 76
- Wrong Position 77
- Correct Position 77
- Vertical Keystoning 78
- Horizontal Keystoning 78
- Pincushion Distortion 78
- 4. Operation 81
- 4:3 Image on 84
- 16:9 Screen (Display) 84
- 16:9 Display 85
- (Letterbox aspect ratio) 85
- 1080i HDTV Image 86
- 720p HDTV Image 86
- Below Black 88
- Above Black 88
- Saturation 100
- Operation 101
- Primary Alignment 105
- Polarizer 115
- L R 116
- 6. External Control 119
- External Control 120
- Table 6-1. Serial Commands 121
- DBO R/W Yes -100 100 No 123
- DGO R/W Yes -100 100 No 123
- DRO R/W Yes -100 100 No 123
- IBO R/W Yes -32 32 No 125
- IGO R/W Yes -32 32 No 126
- IRO R/W Yes -32 32 No 126
- NFO R/W Yes 0 10 No 129
- Using Discrete IR 134
- (Standard Mode) 135
- (Standard Mode) (continued) 136
- (Extended Mode) 138
- Controller 139
- (continued) 140
- 7. Specifications 141
- Dimension Digital 143
- Specifications 143
- D-73d Dimensions 145
- Supported Timings 146
- 020-1082-02 Rev. A 152
- March 2014 152
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