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Maintenance and Troubleshooting
D-113d Projection System Installation/Operation Manual 99
PRE
L
IMINAR
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5.2
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the D-113d. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The system does not turn on. • The D-113d is not plugged
in and switched on, or the
AC outlet is not active.
• The DHD Controller is not
plugged in and switched
on, or the AC outlet is not
active.
•The remote control
batteries have run out.
• Ensure that the D-113d is
plugged in and switched
on, and that the AC outlet
is active.
• Ensure that the DHD
Controller is plugged in
and switched on, and that
the AC outlet is active.
• Replace the batteries.
The projector and DHD
Controller are both on, but
there is no picture and
on-screen menus do not
appear.
• Lens cover is on or shutter
is closed.
• Lamp failed to ignite.
• Faulty or incorrect video
connection between the
DHD Controller and the
D-113d.
• Ensure that the lens cover
is off and the shutter is
open.
• Ensure that the lamp door
is closed. If it is and the
problem persists, replace
the lamp.
• Ensure that the HDMI
output from the DHD
Controller is properly
connected to the
Slot 2/HDMI 1 input on
the D-113d (see Figure
3-11).
The display is on and menus
appear, but there is no
picture.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check connections from
source component to DHD
Controller.
A projected image from a
DVD is split or otherwise
scrambled.
• DVD player is connected
to the Component input
and set to progressive
scan mode.
• Turn off progressive scan
on the DVD player. Or,
connect the DVD player to
the HD1 or HD2 input.
Image geometry is incorrect. • Incorrect aspect ratio
selection.
• Select a different aspect
ratio.
- 3Dimension™ Series 1
- Warranty 3
- Important Safety Instructions 7
- Compliance Information 9
- Table of Contents 11
- List of Figures 15
- 1. Introduction 17
- Using This Manual 18
- Description, Features 19
- Introduction 20
- 3Dimension Processor: 21
- 2. System Overview 23
- Projector 24
- D-113d Input Panel 25
- System Overview 26
- Primary DHD 27
- Controller 27
- Secondary DHD 31
- Remote Control Unit 34
- 3. Installation 37
- Quick Setup 38
- Installation 39
- Considerations 39
- Estimating Throw Distance 40
- Throw Distance (TD) = 40
- 7RGG/RH 44
- Installing the Optional 45
- CineWide with 45
- AutoScope Lens 45
- Assembling the 46
- Projection System 46
- Mounting the D-113d 48
- Installing the Primary 48
- Projection Lenses 48
- Security 49
- Mounting the DHD 50
- Controllers and 50
- Interconnections 51
- Primary DHD Controller 53
- Secondary 53
- 3Dimension 53
- Processor 53
- Audio Processor/ 55
- Switcher 55
- Secondary Display 55
- Control System 56
- AutoScope Lens Motor 57
- IR Sensor 58
- IR Repeater 58
- Remote Control 58
- Power-Up Sequence 65
- Procedure 65
- 16:9/1 1080i/60 68
- Anamorphic Lens (Top View) 75
- Working With the 76
- 4. Operation 77
- Chroma Delay 78
- 4:3 Image on 81
- 16:9 Display 81
- (Letterbox aspect ratio) 81
- 1080i HDTV Image 82
- 720p HDTV Image 82
- Below Black 84
- 3D Processing 90
- Reverse Eyes 90
- 7 Auto Color Enable 96
- 7 Test Pattern Enable 96
- Operation 101
- Lamp Compartment Cover 113
- Retaining Screws 113
- Troubleshooting Tips 115
- 6. External Control 119
- External Control 120
- Table 6-1. Serial Commands 121
- DBO R/W Yes -100 100 No 123
- DGO R/W Yes -100 100 No 123
- DRO R/W Yes -100 100 No 123
- (FCS+) or (FCS-) = Start; 125
- (FCS=0) = Stop 125
- IBO R/W Yes -32 32 No 126
- IGO R/W Yes -32 32 No 127
- IRO R/W Yes -32 32 No 127
- (VSH+) or (VSH-) = Start; 133
- (VSH=0) = Stop 133
- (ZOM+) or (ZOM-) = Start; 133
- (ZOM=0) = Stop 133
- Using Discrete IR 134
- Start Bits Toggle Bit 135
- Address Bits Command Bits 135
- 11010001000001 135
- Using HDMI CEC 138
- Messages 138
- 7. Specifications 141
- DHD Controller 143
- Specifications 143
- 3Dimension Processor 144
- D-113d Dimensions 145
- AutoScope Assembly 146
- Supported Timings 147
- 020-1165-00 Rev. A 152
- October 2011 152
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